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Have you been experiencing issues emailing from Sage all of a sudden?

Have you been experiencing issues emailing from Sage all of a sudden? 

We have been getting an increase in support calls related to emailing and have spotted a familiar issue. The “Generic.com” issue has returned for some users running version 1708 build 8431 of Outlook. But don’t worry, the same fix from our previous blog

Have you been experiencing issues emailing from Sage all of a sudden?

Have you been experiencing issues emailing from Sage all of a sudden?

We have been getting an increase in support calls related to emailing and have spotted a familiar issue. The “Generic.com” issue has returned for some users running version 1708 build 8431 of Outlook. But don’t worry, the same fix from our previous blog still works!

Speedier corrections – check out the new functionality in Sage version 24.2

We all know it’s annoying when you post something incorrectly – Sage have now made it much easier to correct those errors.

Why not have a look at the new functionality?  Go to a Customer then the activity tab – on the top menu bar you will now see buttons for Edit,… read more

Are you frustrated with your IT?

Is your current IT service slow? Whether that’s time taken to get through to someone on the phone, or even the length of time taken for an issue to be resolved. Some IT companies have response time of 24 hours, which could have a real detriment to your business if there was a critical issue.

Do you feel that you are being charged too much with your current IT provider?… read more

ACITraining!

Calling all users of Sage 50 and Sage 200 products.

Are you using Sage and would like to learn more about the system?

Do you have new members of staff joining and only have limited time to train them on Sage?

Do you use Sage but on an infrequent basis and would like some refresher training?

If yes to any of the above, we can help!

We offer either a Half or Full day… read more

Only 4 days to go!

Only 4 days to go!

Just a reminder that the General Data Protection Regulation (GDPR) comes into force on Friday 25th May 2018.

Unsure as to how this affects you? Why not attend an online training session?

Announcement for Sage 50 Accounts customers!

Good news! From today (9th May 2018) the latest version of Sage 50 cloud Accounts v24.2 is released!

What’s new with Version 24.2?

Invoice Payments

New invoicing functionality that helps customers get paid at the click of a button.

No more chasing late payments

-Customers can get their invoices paid through the ‘pay now’ button – with Direct Debit through GoCardless, or by card via PayPal or Stripe.

-Our new instant payment option helps customers… read more

Why patches are JUST as important as having anti-virus software

 

What is a patch?

A patch is a small piece of software that an IT company will install if a security flaw is discovered. These can be either and/or fixes, improvements and updates.

Patches are designed to cover the flaw, stopping hackers from further… read more

Unfixable Error Messages in Sage – You need to restore backup data – Sage v24

We have had a number of instances recently where we have taken calls from our support customers who have had errors in their data.  When they looked at the overview screen for the errors, the message is showing ‘you must restore backup data’.

As you can imagine, the initial thought that goes through your head when you see… read more

Minimum Stock Levels on Sage

If you are a supplier of goods, the minimum level you hold of a product before you have to re-order it (minimum stock level) is an important piece of information for your business.

The consequence of setting this too low is obvious; you suddenly get an influx of orders for one of your products and… read more

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